IT Support

Remote Assistance
Our primary support tool, aside from our friendly knowledgeable support staff, is our Remote Assistance technology. Coupled with our monitoring and diagnostic tools, Remote Assistance allows us to resolve the majority of issues rapidly and without expensive on-site visits. Using these tools we can remotely connect to computers and systems to quickly assist in diagnosing faults and problems, keeping disruption and downtime to a minimum. Macintosh Electronics Ltd Remote Assistance doesn’t cost any extra—it’s a core part of our service.

 

On-Site Support
For those moments when you just absolutely have to be there! Available either as Pay As You Go or as an option to Fixed Price support, our On-Site Support service will help you diagnose and recover from critical system and network failures that remote support alone cannot resolve.

Macintosh Electronics Ltd On-Site Support services are also there for all those extra bits which need doing, such as rolling out new desktops and laptops, or assisting with moves and changes, or simply providing assistance on your busiest days.

 

For Emergency Support right now, call us on 0161 796 5272 or login to our help desk portal log a support required.

 

Cloud Backup
Mac56 have partnered up With Avecoh Vision backup is a powerful software application that provides a safe, secure and reliable online backup solution for Windows, Mac and Linux desktop, laptop and server computers. Most people agree that backing up their data is essential but are often put off by the cost and complexity of setting up a robust and secure backup solution.

 

Avecoh’s cloud based backup service removes all the costly hardware and software headaches. Simply download and install the backup client on your computer, select the files, folders, pictures, emails etc and start the backup. It couldn’t be easier.

All items selected for backup are AES encrypted prior to being transferred to the backup system ensuring complete security both in transit and when stored. The client can be scheduled to backup at any time of day or night to suit your working environment.

Restoring your backed up files is just as easy and of course is available 24 hours a day.

 

Professional Web Hosting by Mac56.com
Mac56 can offer a wide array of web hosting for your business. Our hosting centre gives you the freedom to host website written in any programming language including PHP, HTML, ASP, ASP.NET, Flash and Java

 

Our high quality service includes fast and reliable servers, professional and friendly staff, multiple free tools, and a feature-rich hosting package. And all this provided at an unbeatable price!

 

Office Network Installation
Fully functional building developments for both residential and business uses are in high demand in the modern market. Clients want to move in fast and hassle free, with all the latest technology pre-installed.

 

Innovative network design and installation services from Macintosh Electronics Ltd ensure high speed connectivity throughout your property, providing internet ready and installed telecommunications in property developments and buildings requiring network services.

 

Developer partnerships
Macintosh Electronics Ltd can provide managed data communications, cabling, network installations and IP telecommunication systems to any type of building, including existing properties and new developments. We work with developers, charging only a percentage of the revenue from the provided services, meaning the developers will receive commission from the installation

 

Broadband Service
Mac56, internet service provider, offering a range of high quality internet connectivity solutions to a businesses/ Residential in the UK. Please view our range of packages, to find the option that suits your needs

 

To discuss your requirements in greater detail please call us on 0161 796 5272 or Email us at: office@mac56.com